Contact Us

We’re Here to Help

At Cali Clear, we’re committed to providing premium disposable THC vapes crafted with Liquid Diamonds and Live Resin extracts. Whether you have questions about our products, your order, wholesale opportunities, or product verification, our support team is ready to assist.

We aim to respond to all inquiries within 24–48 business hours.

Customer Support

Need help with an order or have a general question?

Email: sales@official-caliclear.com

Business Hours:

  • Monday – Friday: 9:00 AM – 6:00 PM (PST)

  • Saturday: 10:00 AM – 4:00 PM (PST)

  • Sunday: Closed

Wholesale & Retail Partnerships

Interested in carrying Cali Clear products in your dispensary or retail location?

Please contact our wholesale team:

Email: sales@official-caliclear.com

Include your business name, license information, location, and estimated order volume, and we’ll get back to you as soon as possible.

Product Verification

Concerned about counterfeit products?

Every authentic Cali Clear disposable features a unique verification code. If you’re unsure whether your device is genuine, contact our support team with:

  • Photos of the front and back of the packaging

  • Verification code (if available)

  • Place of purchase

  • Batch number (if applicable)

Our team will help verify your product.

Order Support

For faster assistance regarding an order, please include:

  • Order Number

  • Full Name

  • Email Address used for purchase

  • Description of your issue

This helps us resolve your request as quickly as possible.

Frequently Asked Questions

Before contacting us, you may find your answer in our FAQ.

Common topics include:

  • Order status

  • Shipping information

  • Product authenticity

  • Charging instructions

  • Device troubleshooting

  • Returns and exchanges

    Important Notice

    Cali Clear products are intended only for adults 21 years of age or older, where permitted by law. Please consume responsibly and keep all cannabis products out of the reach of children and pets.

    Do not operate a vehicle or heavy machinery while under the influence of THC.

    If you experience an issue with a Cali Clear product, discontinue use and contact our support team immediately.

    We Appreciate Your Feedback

    Your feedback helps us continue improving our products and customer experience. Whether you’re sharing a suggestion, reporting an issue, or simply saying hello, we’d love to hear from you.

    Thank you for choosing Cali Clear.